app jobs sales-marketing companies t the judge group, inc. desktop support

Desktop Support


Location: Philadelphia, PA
Salary: Open
Description: Our client is currently seeking a Desktop Support

Required: Minimum of 3 years of experience with:

o MS Windows (Windows 10 clustering)

o Server virtualization - Hyper-V (preferred) or VMWare

o Office 365 and Okta

o Active Directory and preferred PowerShell scripting

Strong project management requirements gathering and analytical skills

Strong communication, critical thinking and problem-solving skills

Experience with windows patching

Education: Bachelor's degree in Computer Science or equivalent IT related certifications.

Ability to act discretely with confidential information

Excellent Customer Service skills - Applicant with be working between users, management, IT personnel and external service providers (vendors, ISP's, etc.).

Must be organized and reliable - Applicant will assist keeping trouble tickets, projects and documentation moving towards resolution and completion.

Must be proficient in standard office software including Microsoft Office and Office 365.

IT specific skills including desktop PC repair, server maintenance, enterprise systems management, virtualization, Active Directory, etc.) are preferred.

Installs, supports and administers all company issued laptops (Dell)

Provides remote support for customer infrastructure including the following:

o Desktops - Windows 10 and some Macs

o Servers - Windows 2016

Active Directory/GPO

o Creating and troubleshooting basic user authentication and replication issues

Mainstream desktop applications

Basic network connectivity and Internet (DNS, DHCP)

Wi-Fi troubleshooting

Microsoft Hyper V (create/build/modify VMs)

Backup management (Barracuda)

Cloud Services (O365, Azure)

Contact: alytwyn@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com - provided by Dice


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