linkedin.com sales-marketing technical helpdesk & digital remote support professional ll

Technical Helpdesk & Digital Remote Support Professional ll


Role: Technical Helpdesk & Digital Remote Support Professional ll

Location: O'Fallon Missouri 63366

Contract Duration: 6 Months

Shift Timings: 8 AM-5 PM (Mon-Fri)

Professional/Technical Considerations:

• One year of pre-sales technical experience and/or customer-facing experience, preferably in output management, document repository, archiving or related product areas.

• Two years of experience in systems administration/technical support or related experience working with multiple distributed systems/Windows platforms for organizations of at least 1,000 employees or customers of similar size.

• At least one year of experience working with at least 2 of the follow types of systems:

     i. Windows Server 2003-2012

    ii. Linux/UNIX systems

    iii. Active Directory Security and Group Policy Objects

    iv. Support systems, including firewalls, load-balancers

• Two years of experience writing and/or editing Perl and/or VB script programs.

• At least one year of experience with virtualization e.g. VDI, VMware, Citrix, Active Directory

• Experience writing and/or editing VBScript or Perl is preferred.

• Itil Certification, Microsoft Certified Professional, MCP+ Internet

• Software Hardware and Network Certifications

• Operating System Certifications

 

Education:

Minimum: 4 Yrs Degree or Equivalent Military / other experience

Minimum: 3+ Years Work Experience in Technology (IT/Networking)

Preferred: 4 Year Degree or equivalent work experience in technical field (IT and computer related)

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