glassdoor sales-marketing technical writer iii

Technical Writer III


Role: Technical Writer
Location: Sunnyvale, CA
Type: 12+ Months (W2 Contract Only)
Remote: No

The Tech Writers will support product / engineering teams with initial focus on helping clean up product and user facing documentation, assist in creation of better on-boarding / best practices documentation and clean up our product / team portals to simplify navigation and data freshness.

Requirements: Create, refresh and maintain product / team landing pagesCreate, refresh and maintain product help and man pages (end user facing)
Create training manuals covering both tools and processes together.
Create and maintain onboarding docs and codelabs (swe user facing)
Create, refresh and maintain swe user facing eng materials, i.e. API docsCollect, edit and publish a monthly newsletter.

Mandatory: Minimum of 5 years of technical writing experience that includes producing task-oriented documentation, reference material, and online help systems.
Expertise with publishing toolset and HTML/Web publishing to the Web. Verbal and written Skills.
Ability to work with highly technical teams of engineers and product management.

Desired: Previous professional technical writing experience within a data center.
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