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Solution Consultant - Enterprise, Midwest (Remote)

Are you a master presenter with experience demoing software solutions? Were looking for a dynamic, driven self-starter whos passionate about process and working with software to join our team as a Sales Engineer, where youll collaborate with other members of our Sales Organization to give prospects and customers onsite deep dives into our systems. In this role, youll serve as one of the Navy SEALs of our Sales organization, taking your skills on the road along with Account Executives and Account Managers to provide tailored, comprehensive demos that both address organizational needs and reinforce the value of the iCIMS product suite. If youre an enterprising go-getter and exceptional communicator with experience working with HRIS systems, were ready for you to come on board. *Note: This role requires a minimum of 40% travel.

*This will be a remote role based in the Midwest*

Headquartered in Holmdel, NJ, iCIMS is a high-growth Software-as-a-Service (SaaS) company that was recently named #16 on Glassdoors 2019 Best Places to Work list. With multiple locations across the U.S. and around the globe, we are the industrys #1 recruitment software provider, delivering technology that supports approximately 4,000 contracted customers. Dedicated to maintaining an inclusive, inspirational and innovative work environment, and committed to our consistent growth, we have a wide range of opportunity for career advancement within our organization. Come grow with usapply today!

  • Supports Sales initiatives by providing accurate & dynamic demonstrations of Recruit, along with the full suite of iCIMS products, for business development purposes (through webinars and in-person meetings) within assigned segment.
  • Utilizes our best-of-breed solution resources to demonstrate the value of iCIMS to customers across a defined region.
  • Acts as the Subject Matter Expert on all product-related questions.
  • Assists in uncovering and eliminating customer-specific business challenges relating to product functionality and delivery.
  • Works directly with, and maintains contact with Account Executives to increase their knowledge and product demonstration skills.
  • Maintains a solid understanding of competitive landscape and challenges/opportunities therein.
  • Educates appropriate staff in our Customer Success Department for implementations, integrations, and Technical support questions.
  • Ensures that issues that cannot be immediately solved are escalated with internal technical departments for support as needed.
  • Understands competitive landscape and SWOT analysis for product line. Ensures demonstrations target product strengths matched to customer needs.
  • May present at webinars, events and tradeshows.
  • Thoroughly understands technical infrastructure and iCIMS architecture.
  • May mentor and train Sales Engineering team members.
  • May assist with integration calls and material development.
  • Creates technical documents and or questionnaires.
  • May participate in marketing efforts.
  • Develops basic technical understanding (complete RFP's, Level 1 tech calls).
  • May provide Level 1 Training to other departments (i.e. Demo Certification, Product Scripts).
  • Consistently ensure that business is conducted with integrity at all times and that behavior aligns with iCIMS core competencies.
  • Travels at least 40% of the time.
Additional Job Responsibilities:

  • Coordinates efforts with Sales, Account Management, Implementation and technical service groups.
  • Demonstrates a sense of urgency and take initiative.
  • Maintains flexibility and react to change appropriately.
  • Receives and takes action on feedback and lessons learned for continual professional improvement and development.
  • Takes measures to enhance body of knowledge and skill set through training.
  • Other duties as assigned.
  • Bachelor's degree preferred or equivalent combination of education and work experience.
  • A minimum of 5 years of experience with product specialization, HR software or a related field preferred.
  • In depth understanding of iCIMS product suite including some technical expertise required.
  • Previous experience working for a software or technology company is a plus.
  • Demo Certification on All iCIMS Products.
  • Computer literate; proficiency with Microsoft Office (PowerPoint, Excel, Outlook).
  • Excellent communication and interpersonal skills. Articulate thoughts and ideas clearly and persuasively.
  • Ability to work effectively within a fast paced, changing environment that is going through high growth.
  • A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions.
  • Strong results orientation.
  • Able to work both independently and within a team environment.
  • Understanding of HR software space and particularly recruitment CRM is a plus.
  • Ability to look at the overall landscape and translate its pieces into actionable projects within a given solution environment.
  • Demonstrated flexibility, resilience and creativity when solving for complex issues.
  • Demonstrated customer service orientation. Creates and sustains ongoing forums that encourage two-way communication opportunities.
  • Must be able to travel at least 40% of the time.
iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status or disability status and will not be discriminated against on the basis of disability.

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