glassdoor sales-marketing customer support & troubleshooting representative

Customer Support & Troubleshooting Representative


Do you have experienced computer and technical skills? Because we just received an order for 20 tech support candidates to remotely support one of our clients in the Nashville area! It is a work from home position starting on Monday 3/30/20. This role will be supporting the New York Education department. The goal is to help assist students to attend school virtually. If you are interested, then please shoot me an email and I will give you a call directly on Monday to follow up.

Responsibilities:
This is a work from home assignment. There needs to be a responsibility of staying on task as well with providing customer service. Laptops will be mailed to you if you are offered this role. Asurion, Verizon Wireless, and T-mobile previous work experience is a plus. Tasks include taking inbound and outbound calls, providing and issuing iPad and Laptops to students in New York, troubleshooting issues, assisting setting passwords, and assisting with system upgrades.

Working hours: 8:00 AM - 5:00 PM

Skills:
Microsoft proficient. Customer service representative experience. ability to troubleshoot simple IT questions relating to computers and iPads.

Education:
High School

Experience:
Entry Level

Qualifications:
Experience is required!

Apply directly to this posting or email your resume to [email protected] - submitting qualified candidates this week! You can also reach me at (615)-292-3816

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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