glassdoor sales-marketing customer support & help desk (remote)

Customer Support & Help Desk (remote)


Customer Support & Help Desk (remote)
  • *job details:**
+ location:Nashville, TN

+ salary:$14.50 per hour

+ date posted:Friday, March 20, 2020

+ experience:Entry Level

+ job type:Temporary

+ reference:S_855046

+ questions:[email protected]
  • *job description**
Customer Support & Help Desk (remote)

Do you have strong computer and technical skills? Because Randstad is filling an order for 20 tech support candidates to remotely support one of our clients in the Nashville area! It is a work from home position starting on Monday 3/30/20. This role will be supporting the New York Education department. The goal is to help assist students to attend school virtually. The client is going to do virtual interviews for this role. Background and drug screen is required.

Responsibilities:
  • Taking inbound and outbound calls
  • Helping students access and set up iPads and Laptops
  • Troubleshooting issues such as resetting passwords, system upgrades, and providing usernames/computer ID's.
Working hours: 8:00 AM - 5:00 PM

Skills:
  • strong technical support and computer skills required
  • IT skills highly preferred
  • bilingual preferred but not required
Education:

High School

Experience:

Entry Level

Qualifications:
  • Recent Customer Service / Call Center experience is required
If you are interested in the position please submit your resume to the posting and we will send you a request to do a video interview if you match the experience that our client is looking for. Make sure all related experience is showcased on your resume. Thank you. (615)-292-3816 [email protected]

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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