linkedin sales-marketing customer success specialist

Customer Success Specialist


OpenReel is changing the video industry with our patented remote video capture technology. We're a quickly expanding VC backed tech company in NYC. Looking for a Customer Success Specialist to help support the growth and opportunity we have in licensing our technology to larger organizations. We have publishers, agencies and Fortune 500 utilizing the technology for a number of use cases from interviews & internal comms to client testimonials and KOL content creation.



Why this job:

You're hard working, motivated, outgoing, and driven. You consistently stand out and want the ability to grow quickly within a rapidly expanding NYC tech company with a wide open market, a proprietary product and tremendous potential.



Responsibilities:

  • Represent our core values while working with clients
  • Hit certain KPI's when on-boarding and supporting clients
  • Maintain ongoing communication with the client base
  • Become proficient in the OpenReel technology
  • Communicate the value of video within organizations
  • Ability to multitask between multiple projects



Benefits:

  • Competitive Salary
  • Medical insurance plan access
  • 401K Plan Access
  • 2 Weeks Vacation
  • Paid Holidays

special offer

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