linkedin sales-marketing service desk (remote)

Service Desk (Remote)


PDI provides services across all verticals and continues to grow as a leader across every sector of data management, from Big Data to Data Science. Our team’s talent is what sets us apart from our competitors and we continuously seek out the foremost talent of the technology community to give you the best result possible.



We are seeking a Service Desk (Remote) for our client located in Cary & Frisco, NC



Requirements:

Support will be through phone calls, live chats, and web tickets based on various applications and hardware used in the enterprise.

Candidate should have experience or general working knowledge of the following:

Office 365

Dell hardware (laptops desktops, tablets)

ServiceNow

Mobile devices including enterprise management tools

Candidate should have customer service experience in call center or retail environment as well as experience or general knowledge with tech support type environments.

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