Partner Manager (f/*/m)
Frontastic is looking for a Partner Manager (f/m/*) as full-time employee.
We're a fast-growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile-first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).
ABOUT THE ROLE
As Partner Manager you are the connection pillar between our partner community and Frontastic. You will work closely with the executives, the sales departments and developers of existing and potential business partners and agencies in order to generate joint business. You have a background in partner management in the Software as a Service industry and ideally a deep understanding of the E-Commerce industry. You are communicative and love to talk to C-Level and decision-makers of potential partners on equal terms.
WHAT YOU'LL DO
Partner with sales to drive partner sourced referrals and effectively co-sell with agency partners.
Lead and collaborate with the Frontastic marketing and product teams to develop and implement effective go-to-market strategies (new integrations, new features, new markets) with new and existing partners.
Responsibilities include working with and communicating across multiple team functions within Frontastic and within partner organizations.
Work with partners to drive joint marketing initiatives through events and other marketing campaigns.
Work with the partners to develop partner success metrics, including specific KPIs that drive customer adoption and revenue growth for both Frontastic and the partner.
Work closely with the Frontastic product and client success teams to ensure smooth on-boarding experiences and servicing processes of acquired new customers using partner integrations via the Frontastic platform.
Deliver compelling capabilities demonstrations of the Frontastic platform and address high-level technical questions, serving as a subject matter expert around how customers use Frontastic to build seamless user experiences.
Act as a primary point of contact/product owner for solution and partnership.
Plan, organize, lead, and control balanced revenue growth, continued customer awareness and customer satisfaction with a long term, multiyear focus.
Serve as a role model, source of inspiration, and coach for less experienced peers.
Partner with leadership in cultivating an environment of teamwork, openness, creativity, and continuous improvement.
You may speak at meetups and conferences
WHO YOU ARE
You reside and work in Europe
You have good writing and communication skills in English
Speaking German is an advantage (but not necessary), as we currently have a large share of German customers.
You're an experienced partner manager in the software industry or worked in direct sales roles for at least 3 years.
You're experienced in the e-commerce industry.
You understand business partner and customer requirements and problems and are able to translate them into product features
You know what to prioritize, creatively solve complex problems, and use data to make decisions. You have a deep level of knowledge about how businesses work, keep up with relevant practices and trends, and know the competition.
You are a great salesperson with sales methodology knowledge. Your extensive experience will allow you and others to skillfully negotiate wins internally and externally while maintaining strong relationships.
You have a passion for getting things done, carry out responsibilities with minimal direction, enjoy working hard, are full of energy for challenges, and seize opportunities more than others.
You can relate technical benefits and constraints of a platform to business requirements and are willing to embrace problems by non technical shareholders and incorporate their requirements.
You have an open and honest personality with a good sense of humour and a confident appearance
You're good at networking and getting in touch with others quickly
You have a well-structured working style and are used to managing many projects at the same time.
Please note: this role does involve an amount of travel (up to 30%) mainly within Europe.
Our team strives to constantly improve itself following these values:
Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.
Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).
Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.
We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.
Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.
HOW WE WORK
We're a 100%. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.
We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.
We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.
For this particular job we are offering to pay between 80.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation. In addition, we offer 28 vacation days and €200/month co-working stipend. Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. We strive to find a good balance between local laws and conventions, and a general fairness. And we're always open to your suggestions.
WE'D LOVE TO HEAR FROM YOU!
If this job sounds interesting to you, please try to point out where you match to our requirements in a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!