glassdoor.com sales-marketing technical writer - ii

Technical Writer - II


Work will be remote until COVID-19 restrictions are lifted, at which time work will be M-F onsite in client's office in Foster City. JOB DESCRIPTION This position involves documenting processes, activities, check lists, user manuals and other documentation for all phases of Drug Development projects. The position involves collaborating with and supporting the Process Owners as well as Process Teams to evaluate documentation requirements, identify operating procedures, and create necessary procedural documentation. The objective is to create high level procedural documentation along with supporting documents (Work Instructions and Forms) that will best support all activities within Development Operations. Gather, analyze and compose information provided by subject matter experts (SME). Conduct research and ensure the use of proper technical terminology. Translate SME information into clear, readable documents and process maps to be used by users. Ensure consistency, clarity and quality in and across all types of documentation. Engage in formatting, editing and quality assurance on own work and the work of others. Receive text from SMEs and write documentation in a clear and concise style following company and project style guides. Ensure documents are technically and mechanically accurate, and consistent with regard to clarity, flow, organization, completeness and readability. Meet or exceed targeted billing hours (utilization). Qualifications Bachelor's degree preferred. 3-5 years' experience in technical writing. Excellent written and verbal communication skills. Proficiency in MS Office and other document editing software (e.g. Word, Excel and Visio experience required). Strong attention to detail. Able to write in explanatory and procedural styles for multiple audiences. Skilled at prioritization and multi-tasking. Ability to rely on limited knowledge and professional discretion to achieve goals. Process analysis and improvement. Process mapping and documentation. Business process management (BPM) facilitation preferred. Passion for providing a great user experience. Proficient in MS Word, Excel, PowerPoint and Visio. Ability to work autonomously. Ability to work flexible hours. Takes initiative with minimal supervision. Consistently meets all deadlines. Proficient in English - verbally and in writing. Great attention to detail. Strong interpersonal skills. Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, paid holidays, and referral bonuses.
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