indeed.com sales-marketing collections/customer service representative- remote same day offer

Collections/Customer Service Representative- Remote Same Day Offer


This position includes but is not limited to the accounts receivable processes assigned to the desk, proactive invoice collection, deduction resolution, account reconciliation, and limited reporting.

Responsibilities

Proactive invoice collections (including coding and commenting all accounts)

Deduction resolution to ensure deductions do not continue, invalid deductions are paid back and/or credited accurately (including coding and commenting all accounts)

Complete monthly reconciliations of accounts

Complete reporting assigned

Completion of offset forms

Regularly scheduled meetings with Operations and client

Qualifications

High School Diploma

Relevant Work Experience

Good/Excellent Computer Skills

Ability to work with MS Word, Excel and Power Point

Knowledge of Accounts Receivable

Effective time management and self-accountability

Basic knowledge of concepts of debits and credits

Excellent Written and Verbal Communication Skills

Excellent Customer Service Skills

Ability to Multi-task

Detail Oriented

Negotiation and analytical skills

High level of professionalism

We are an Equal Opportunity Employer and consider applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Job Type: Full-time

Pay: $15.00 per hour

Experience:

  • Call Center: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Additional Compensation:

  • Bonuses

Work Location:

  • Fully Remote

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Work from home
  • Parental leave

Communication method(s) used:

  • Phone

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Schedule:

  • Monday to Friday
  • Weekends required
  • Day shift
  • Overtime
  • 8 hour shift
  • 10 hour shift
  • Other

Work Remotely:

  • Yes
special offer