glassdoor.com sales-marketing sr. technical writer

Sr. Technical Writer


Job Description Senior Technical Writer SNI Technology is currently seeking a Senior Technical Writer for one of our clients. The ideal candidate will bring 5+ years of technical writingediting experience. First month will be remote than candidate will need to relocate to Phoenix, AZ or Santa Clara, CA. What You'll Get to Do As a Senior Technical Writer, you will create meaningful value-driven content, leveraging your passion for making complex ideas clear and compelling for a range of audiences. In this role, you will partner with key stakeholders to identify business challenges, gather info from subject-matter experts (SMEs) to address those challenges, and distill that information into guidance for the right audience at the right time. Your end product will be a comprehensive content library with engaging educational content and easy to use templates for cross-functional teams. Understand the complexities of our existing and future state processes so you can clearly communicate how and why the flow operates Collaborate with Product Owners, Process Engineers, and Subject Matter Experts to scope and define documentation projects Write concise, easy-to-understand documentation that simplifies complex technical concepts into content consumable by all skill levels and roles Map out frameworks and methodologies that are easy to understand Review and edit documentation drafts contributed by peers or others outside the content production team Contribute to or lead regular strategic documentation initiatives to enhance existing content and templates Partner with publishing team to inventory, organize and publish content into content management tools Review content analytics to understand customer impact and inform future content creation decisions What You'll Bring with You 5+ years of related technical writingediting experience Proven understanding of modern software development concepts and methodologies Experience creating content that conveys techniques, frameworks, and methodologies Ability to organize information into an easy-to-understand logical hierarchy Ability to work independently and be a self-starter, prioritize, multitask and perform effectively under pressure Ability to learn new technologies quickly, as well as understand how they impact end users Ability to collaborate cross-functionally with people in all ranks, teams, and disciplines across the company Excellent communication skills, both written and verbal The compnay offers highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for their clients and employees. Ready to Take the Next Step? If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory! PLEASE NOTE No C2C candidates.
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