sales-marketing customer service representative

Customer Service Representative

1310 Martin Luther King Junior Drive, Bloomington, Il

As an Inbound Call Center Customer Service Representative, you'll interact with customers to answer questions regarding their accounts. You just need to enjoy building connections with and helping customers!

Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun and inclusive team in Bloomington where you can make friends, do meaningful work and grow your career -- we love to promote from within!

What You'll Do
  • All customer inquiries are inbound only.
  • We don't make outbound cold calls or do telemarketing.
  • Enjoy engaging with and helping customers with questions about their service.
What You'll Get
  • Full time. 40 hours per week schedule with overtime opportunities.
  • Job stability. We've been doing this work in Bloomington for over 80 years!
  • Training. We'll teach you everything you need to be great!
  • Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays!
  • Benefits. Medical, dental & vision insurance with premiums partly paid by the company!
  • College tuition reimbursement. Up to $5,250 annually!
  • Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events!
  • Referral Program. One of the best unlimited employee referral bonus programs out there.
  • Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Sales or Service agents!
We have an innovative talent acquisition process. By submitting this interest form, we may reach out to you via email, phone and text to move your forward in the hiring process.

This is an onsite position located at 1310 Martin Luther King Junior Drive.

Job Type: Full-time

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Tuition reimbursement
  • Other
Work Remotely:
  • No
special offer