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Customer Care Associate


Customer Care Associates


Multiple job-seekers are needed for a Customer Care position in Fort Washington, PA! As the Customer Care Associate, you will primarily be responsible for providing assistance to origination efforts with solid knowledge base of mortgage lending and origination. This position will begin remotely and is full time, temp-to-hire offering $19/hr!


Responsibilities of the Customer Care Associate Include:

    • Collecting documents based on underwriting stipulations and conditions.

    • Making 50+ outbound calls per day.

    • Communicating with third parties.

    • Maintaining daily workflow prioritization set forth by management.

    • Completing the requisite due-diligence on all loans by using system generated loan conditions.
Requirements of the Customer Care Associate Include:

    • 1+ years processing or mortgage experience

    • Excellent level of Customer Service

    • Familiarity with mortgage documents such as w2's, pay stubs, tax returns, etc.

    • Ability to work independently.

    • Strong written and oral communication skills.

    • High School Diploma/GED


Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented workflow, and with real cross-training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!
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