sales-marketing customer service representative

Customer Service Representative

One of our largest clients in Norwood, MA is currently looking for Remote Customer Service Representatives!

Ideal candidates for this position must be flexible with both First and Second shift hours.

Position job description:
  • Receive incoming calls, emails, etc. involving customer disputes on inquiries.
  • Accurately enter and update all customer information within the system.
  • Provide customer assistance on all customer inquiries
  • Support product and service questions
  • Support billing questions as well as any product or service questions
  • Assist in any administrative support as needed
  • Must have and be able to demonstrate a fundamental commitment to providing exceptional customer service
Position qualifications:
  • Strong attention to detail
  • Proficient in Microsoft Office Suites
  • Excellent written and verbal communication skills
  • At least one-year experience working in customer service
This is an excellent foot in the door opportunity for anyone looking to gain more experience with a well-established company in the area.

*Apply today for immediate consideration or call Katherine directly for additional details at 781-356-6915!*

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at
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