remotive.io sales-marketing customer support advocate

Customer Support Advocate


Hey! Are you interested in working remotely (yes, seriously!) with a fun and talented team? Then maybe you can come work with us!



Who are we? We're Boom! By Cindy Joseph, the first Pro-age cosmetic line that celebrates women over 50. We’re looking for someone who, above all, can provide a stellar customer service experience. This involves being kind, patient, and knowledgeable. Sound like you? Good! Keep reading…



Your day-to-day tasks would involve helping our customers and readers with their orders and questions about our products. You may also provide feedback to our development team, cross-sell products and give an overall positive impression of BOOM! by Cindy Joseph (it’s not hard — we’re great!).

 

This is a full-time position that requires availability for both Saturday and Sunday.

Requirements

  • Motivated with a positive, can-do attitude
  • Eager to learn and take ownership of duties
  • Excellent communicator who works well with others
  • Efficient and well organized
  • Able to work remotely (from home), with team communications via Slack and Zoom
  • A fast typer and good with technology
  • Able to work evenings and weekends
  • An understanding of ecommerce is a big plus!

Benefits

  • Competitive pay
  • Medical, Dental, Vision, FSA Benefits (Optional)
  • Paid Time Off - Including Sick Pay
  • Work remotely (from home).
  • Be a part of a friendly, enthusiastic team that believes having fun is part of doing good work.
  • We believe in investing in good people! BOOM! is a growing company and there are endless opportunities to learn and advance your skill set.
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