linkedin.com sales-marketing senior technical customer support engineer

Senior Technical Customer Support Engineer


Senior Mobile Customer Support Engineer - iOS, Android, Python - REMOTE w/West Coast hours!



We are a Series B international mobile app deployment platform firm. At just about 100 people, we are actively and urgently hiring someone who can work West Coast hours, providing high level and precise technical customer support for our mobile products. Join our team of authentic and passionate engineers, work remotely, and participate in delivering a stellar product.



Top Reasons to Work with Us

  • work remotely, even post-COVID
  • awesome team
  • product that is already utilized by many 10s of 1000s of developers

What You Will Be Doing



This person will be our firm's complex technical issue point person - ideally able to work West Coast hours, you'll get to collaborate with colleagues and customers around the world. Communicating with customers, assisting client workflow implementations, diving into code issues, managing issue escalation, and providing comprehensive solutions.



What You Need for this Position

  • iOS
  • Android
  • mobile support
  • code signing for iOS and Android
  • Python
  • Selenium
  • script debugging
  • compiling automated tests
  • technical consumer support
  • Fastlane MATCH
  • CI / CD industry knowledge

If you are a Senior Customer Engineer in the United States who can work West Coast hours, please apply today!



You can apply directly or email your resume to [email protected] with a note about which role this is specifically. Thanks!



Email Your Resume In Word To



Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:



[email protected]

  • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : RS2-1590134 -- in the email subject line for your application to be considered.***

Remy Schor - Sr. Executive Recruiter - Optello



Applicants must be authorized to work in the U.S.



Optello is proud to be an Equal Opportunity Employer



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.



Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Show moreShow less
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