glassdoor.com sales-marketing technical writer (documentation/ digital transformation/adobe acrobat)

Technical Writer (Documentation/ digital transformation/Adobe Acrobat)


Job Description

DESCRIPTION:

Scope of Work:

Perform documentation editing and writing for PPL’s Technical Development and Improvement (TD&I) facility to support PPL’s digital transformation strategy. Working with subject matter experts (SME’s) the writer will modify, update, and publish content. The primary focus will be revising content within a SharePoint that supports PPL’s Customer Service organization. In addition, the writer may support other writing initiatives supporting the technology strategy.

· Writing experience with a proficiency in Adobe Acrobat, and Microsoft Office Word

· Experience with content management, which will include reviewing up to 500 customer service pages. The focus to consolidate redundant information and reformat it into user-friendly format.

· Experience with adding and changing (publishing) content within SharePoint – following style guide templates

· Self-directed individual who can gather and interpret information obtained from Subject Matter Experts (SME’s). From that information be able to create instructions using designated templates

· Strong verbal and written communication skills needed to collaborate between co-workers and other departments

· Preferred experience with Microsoft Teams

· Must be able to work remotely by using Zoom to collaborate and communicate with teammates and SME’s

Company Description

Della Infotech Inc is in staffing business for five years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.
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