indeed.com sales-marketing virtual customer service representative

Virtual Customer Service Representative


  • Self-Discipline. ...Flexibility. ...An Outcomes-Oriented Approach. ...Critical Thinking. ...Effective Communication Skills
  • Desk top or Laptop CPU Speed: Dual-core 2.8 GHz or better or Intel i class or AMD Phenom X2 class or better. Hard Drive: 20 GB or more of available space 60 GB or more of total space. Memory: 4 GB of RAM or better. Operating System (OS) Requirements: Windows 7, Windows 8/8.1, NEW Windows 10.
  • Customer service Experience
  • Headsets required
  • Some Clients requires Home land line (Not all)

Job Types: Full-time, Part-time, Contract

Pay: $9.18 - $18.00 per hour

Benefits:

  • Flexible Schedule

Schedule:

  • 10 Hour Shift
  • 12 Hour Shift
  • 8 Hour Shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night Shift
  • On Call
  • Overtime
  • Weekends

COVID-19 considerations:

Working from home is the safest social distancing

Experience:

  • Call Center: 1 year (Preferred)
  • customer service: 1 year (Required)

Education:

  • High school or equivalent (Preferred)

Contract Renewal:

  • Likely

Work Location:

  • Fully Remote

Communication method(s) used:

  • Phone

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Autonomous/Independent -- enjoys working with little direction
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity
  • High stress tolerance -- thrives in a high-pressure environment

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a high school diploma/GED
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • Open to applicants who do not have a college diploma
  • A job for which people with disabilities are encouraged to apply

Company's website:

  • www.bemoredesiremore.com

Company's Facebook page:

  • Be more desire more
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