linkedin.com sales-marketing help desk tier 3 (remote)

Help Desk Tier 3 (Remote)


Description



Robert Half Technology is working with a client that specializes in sales and technical training. The client is looking for a remote IT specialist to provide troubleshooting and customer support for their client internationally. This position would require active hours to be 8 hours ahead of Eastern Standard Time (When it is 12PM Noon EST it will be 8PM there). The hours specified will have to be covered in case of any technical issues their end client might have. This position is immediately available so apply today for your candidacy to be considered.



Requirements

  • Excellent Customer Service Experience - Extensive experience troubleshooting complex technical issues for end users. - Knowledgeable with ticketing systems. - Strong communication skills (Must be able to communicate to non technical people) - Knowledgeable of servers. - Must be comfortable with working late hours, this client is 8 HRS ahead of Eastern Standard Time. - This position is a short term (1 week) assignment.

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.



From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.



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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.



All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.



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