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Information Technology Support Specialist


COVID-19 Update: At FDM we are recruiting now and throughout the year. Due to COVID-19 we have implemented alternative working arrangements to ensure that all our people stay safe. These consist of remote working, virtual training, video interviewing, and access to webinars and virtual events. If you’re looking to start your career in technology or business, we want to hear from you now! 



Title:  Information Technology Support Specialist (Service Desk)

 

About You: This person will act as the primary contact for providing customer service and technical support to internal partners and vendors. 

Job Responsibilities:



  • Assist with testing of process and services 
  • Complete requests for new services
  • Document workflow of processes within the organization
  • Conduct user IT training and communication of IT policies and standards
  • Perform scheduled departmental audits and report findings to management



About The Company: Once of the fastest growing private health care companies in the US. At the forefront of innovative thinking helping transform the world of healthcare. Brand new facility in Charlotte, NC. Multiple opportunities for growth internally within IT team. 



FDM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial, or local laws.

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