sales-marketing cash management client service representative i (product support)

Cash Management Client Service Representative I (Product Support)

Cash Management Client Service Representative I (Product Support) – Midtown, Manhattan

Signature Bank is seeking an organized, detailed oriented, team player to join our Client Service Representative department. The CSR I will support the onboarding and implementation of cash management products. This role will provide support to senior Client Service Reps when needed.

Primary Responsibilities Include

  • Responsible for the implementation of various cash management products including Billing, Coin & Currency, Image Cash Letter, Lockbox, Monogram Escrow, Remote Deposit
  • Provides customer support through training and troubleshooting issues related to product inquiries and post implementation inquiries
  • Coordinates directly with vendors, sales and bankers to deliver service and product support
  • Partners with internal stakeholders for improvement opportunities related to products or vendor gaps
  • Assists and processes cash management workflow requests


  • High School Diploma or equivalent required
  • Minimum 2 years of banking experience preferred
  • Cash Management product implementation experience is highly preferred
  • Must be able to communicate and document well
  • Good time management skills; able to prioritize and multi-task

Employee Benefits

  • Competitive BONUS program
  • Excellent health benefits with award winning wellness program
  • Tuition and gym reimbursement
  • 401K with company match
  • Pet Insurance

Join a winning team! Signature Bank has appeared on Forbes' Best Banks in America list for the ninth consecutive year in 2019.

Signature Bank, member FDIC, is a New York-based full-service commercial bank with private client offices throughout the New York metropolitan area. In 2018, the Bank expanded its footprint on the West Coast with the opening of its first full-service private client banking office in San Francisco. The Bank’s growing network of private client banking teams serves the needs of privately owned businesses, their owners and senior managers. Signature Bank offers a wide variety of business and personal banking products and services.

View available Careers with Signature at

We are an Equal Opportunity Employer.

We do not sponsor work visas.

First Time Applicants

If interested, please submit your resume online. This is the fastest and most reliable way to be considered for any of our positions. Incomplete applications or those missing required information will not be considered.

  • Signature Employees – Do NOT use this site. Please apply via the Workday login page or contact Human Resources - Staffing if you have questions.
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