sales-marketing it help desk support

IT Help Desk Support

Job Description

Health Information Management Systems is looking for an IT Help Desk specialist to join our team of IT experts. As a leading EHR software and IT company, we're seeking an individual who knows how to listen and provide unparalleled customer support, is passionate about all things IT-related, can prioritize tasks and troubleshoot like a pro.

Responsibilities Include

  • Customer Service Support
  • Hardware and software setup and installation
  • Respond to service requests
  • Handle service requests directly with the end-user
  • On-premise and Remote customer support
  • Troubleshooting hardware and software issues


  • Minimum 1 year of experience in IT support services
  • Experience in at least 3 of the following areas:
    • Microsoft Windows
    • Microsoft Office
    • Basic Computer Network knowledge
    • VMWare/Hyper-V

    Excellent Benefits Package Includes

    • Health, dental, vision, life and short/long term disability insurance
    • 401k retirement plan
    • Flexible spending accounts
    • Technology training opportunities

    Company Description

    We are a strategically-thinking group of software experts who are passionate about harnessing the power of technology to create innovative solutions for our customers.

    SDL2019-4224Show moreShow less

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