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Director, Quality Measurement


POSITION SUMMARY

The Director is responsible for managing and executing the implementation of projects across measure endorsement, measure alignment, public and private partnerships, and/or emerging quality measurement areas. The Director will manage the day-to-day operations of those projects including managing project teams, ensuring projects are on time and within budget in consultation with the Managing Director, and monitoring project direction and milestones. The Director will provide content expertise to staff and will contribute to business development activities in emerging quality areas and the strategic direction of NQF

POSITION DUTIES AND RESPONSIBILITIES

  • Supervises multiple project managers and other project staff.
  • Manages project teams and provides content expertise (e.g. methodological, clinical and implementation) to help advance projects.
  • Mentors and coaches direct reports and other colleagues and serves as a positive role model
  • Empowers staff to generate ideas, proactively solve problems, and ensure ownership and accountability.
  • Actively guides staff and encourages participation in organization-wide efforts and activities.
  • Oversees project budgets including collaborating with the Managing Director, Finance department to develop initial budgets, monitor utilization, and work with team leads to keep project within budget.
  • Assists in leading project planning and development, tying project goals to NQF strategic objectives and ensuring milestones are met.
  • Ensures good relationships with funders and addresses issues in a timely manner, in consultation with the Managing Director.
  • Briefs senior leadership on status of projects, emerging trends, and opportunities for future development. 
  • Proactively identifies, communicates and escalates risks to leadership and proposes solutions.
  • Contributes to the strategic direction of NQF, as well as process improvements at the project and organizational level.
  • Effectively manages project resources, scope, and risks to deliver outstanding quality.
  • Sets clear, realistic priorities for team and manages expectations accordingly. 
  • Leads and facilitates project committees/expert panels, and provides oversight and technical guidance to project teams.
  • Engages in communication to promote NQF’s mission and engages with external stakeholders to build relationships and represent NQF as an external speaker, committee representative or liaison.
  • Actively assists in securing funding for projects and generating potential new project ideas and strategy
  • Collaborates across NQF to advance quality measurement and alignment.


POSITION QUALIFICATIONS

Education/Certification:

  • Advanced degree in a clinical discipline, public health or healthcare management.

Experience:

  • Minimum of 8 years of experience managing people, budgets, and projects.
  • Minimum of 3 years of experience leading, managing, coaching and mentoring individuals and/or teams and holding staff accountable for results.
  • The incumbent should have experience in healthcare quality, including measurement, alignment, and improvement.
  • Demonstrated success at leading multiple large projects and managing competing priorities to achieve optimal results.
  • Demonstrated experience working with budgets and forecasts for projects and managing utilization targets.
  • Demonstrated expertise and leadership presenting and writing on behalf of an organization.
  • Strong knowledge of healthcare performance measurement, policy or public health.
  • Experience working in the healthcare delivery system is a plus.


Skills/Abilities:

  • Excellent interpersonal skills.
  • Proven track record in working collaboratively with internal staff and external stakeholders is essential.
  • Demonstrated strategic planning ability.
  • Demonstrated strategic cultivation of external relationships through regular participation in panels, committees and networks.
  • Demonstrated excellent communication skills, including writing, presentation and persuasion skills for external audiences evidenced through annual speaking engagements, showing area of expertise and thought leadership.


PHYSICAL DEMANDS/WORK ENVIRONMENT

Physical demands:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions.

  • In the primary environment the noise level is quiet to moderate with ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

NQF embraces a culture of excellence through multi-stakeholder collaboration. We encourage and empower each employee to prioritize learning and growing by providing them the resources to deliver excellence. At NQF, you will find a fast-paced, challenging, inspiring and rewarding career. Maximize your talent and join a team committed to setting high standards for better healthcare efficacy and delivery.



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