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Customer Service Representative - Pensacola


Are you dedicated to providing exceptional customer service and driven to get results? Join Asurion’s front line support team today as a Work at Home Customer Care Representative!

As a Customer Care Rep, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolve customer issues in a timely manner to get them back online in this fast-moving, tech-driven world. In addition, you will be responsible for selling our In-Home warranty service to customers on every call. You will Serve, Solve and Sell!

What skills/interests will make you a great fit for our team:

  • Patience and exceptional listening skills
  • Ability to identify, understand and upsell new products and solutions based on customer needs
  • Dedication to troubleshooting problems and finding a resolution
  • Confidence in multitasking
  • “Challenge accepted” attitude
  • A want to put the customer first
  • Overcoming objections

Job Type: Full-time

Pay: $13.50 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement

Schedule:

  • Weekends

Education:

  • High school or equivalent (Preferred)

Work Location:

  • Fully Remote

This Job Is:

  • A job for which military experienced candidates are encouraged to apply

Work Remotely:

  • Yes


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