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HR Assistant-Administrative


Dairy and Agricultural Head Quarters



HR Assistant Covid Hot Line Support



Virtual / Remote Position



Education And Experience



Bachelor's Degree preferred



3-5 years' experience in customer service, Human Resources or related experience desired



Job Description



The primary focus of this role will be to provide support for employees and managers across on COVID-19 related inquiries. This includes being knowledgeable on CDC guidelinesinterpretation of the guidelines, providing recommendations to employees.



Primary Responsibilities Include



Receive and respond to COVID Hotline calls

Provide recommendations to employees, following CDC and Interna guidelines, specific to COVID questions and situations

Maintain depth of knowledge for CDC guidelines and interpretation of guidelines and regulations

Maintain COVID information and case tracking

Maintain confidentiality of information received from employees, managers

Collaborate with the HR Solution Center to provide insights and knowledge sharing for anticipated questions and leave processing



Education And Experience



Bachelor's Degree preferred

3-5 years' experience in customer service, Human Resources or related experience desired



Strong customer service experience along with excellent written and verbal communication skills

Ability to manage multiple changing priorities

Proven organization and detail-oriented execution

Ability to make decisions independently within broad guidelines

Strong partnership skills; Must be a team playerShow moreShow less


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