app jobs design companies l livechat product designer

Product Designer

We’re looking for an experienced Product Designer to join our cross-functional LiveChat Accounts team on a challenging and fundamental project. Our mission is to provide one, unified, secure authentication and authorization service across all of our products (LiveChat [1]ChatBot [2]HelpDesk [3], and KnowledgeBase [4]) that gives an excellent user experience and keeps all of the essential user, product, and billing data in one place.

You will:

  • Design and improve sign-in, sign-up, and auth pages where our potential users see our products for the very first time and our current users enter every day;
  • Create MVPs for new sections, including the new Accounts Management Panel;
  • Take an active part in defining Management Panel new features and its roadmap;
  • Identify areas that require UX/UI improvements; actively collect feedback about UX/UI from our customers and stakeholders;
  • Create design rules for the Management Panel that will correspond well with our brand visual identity and design system;
  • Create components in the design system;
  • Organize and participate in user tests, create prototypes, give advice on tests scenarios;
  • Believe in and advocate for cross-product consistency of UX/UI.

You are:

  • A team player: you work together with a team, leveraging available resources instead of single-playing the execution;
  • Well organized: you know how to set the priorities right and manage complex projects without assistance;
  • Data-oriented: you seek for proofs in data, clients’ feedback, user tests, and metrics instead of just trusting your intuition;
  • Detail-oriented: you understand that great products are easy to use, have no bugs, and are consistent between all sections.

Our ideal candidate will have:

  • Minimum of 5 years of experience in a Product Designer role;
  • Excellent experience in using: Sketch, Zeplin, Figma, InVision, Adobe CC, MacOS, Jira, Confluence;
  • Ability to present your projects and ideas skillfully and confidently;
  • Understanding of software development process;
  • Practical knowledge of the SaaS business model;
  • Great command of the English language.

We offer:

  • A full-time position in a company whose product is used up to 300k times every minute;
  • A solid salary with all the government expenses covered;
  • The remote-first approach with our own, dog-friendly, coworking space in case you’d prefer working from the office and would like to have your pup friend to keep you company ;);
  • Support for your self-development with free access to Udemy  [5]courses, every book you’d ever want from Amazon, and a possibility to participate in the LiveChat Academy – all of that to boost your interest in our business and products;
  • Time and space for your creativity and ideas to be shared during our Side Project Days;
  • Multisport card – checked, private medical care – checked, dedicated integration budget – checked;
  • A dedicated spot just for you on our Team page  [6]

  1. http://cross-functional/

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