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New Jersey - Work from Home Customer Service Representative


We are looking for an enthusiastic Work from Home Customer Service Representative. This full time position is geared towards someone who is good at customer service, has strong computer and time management skills and can work independently. This is a work from home position for residents of the state of New Jersey.

Responsibilities:

  • Understand our policies and retention processes.
  • Addressing all customer questions and concerns in a courteous manner.
  • Help our customers with upgrades and downgrades on their accounts
  • Manage referrals and multiple accounts
  • Troubleshoot and problem solve client or member accounts and issues
  • Other duties as assigned.

Qualifications:

  • Great communication skills, both verbal and written
  • Strong communication skills to work with customers
  • Must live in the state of New Jersey
  • Ability to work independently
  • Must be authorized to work in the United States

Job Type: Full-time

Pay: $55,000.00 - $63,000.00 per year

Schedule:

  • Monday to Friday

Work Location:

  • Multiple locations

Work Remotely:

  • Yes


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