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Supply Chain Specialist ( Remote untill restrictions are lifted)

Job Title - Supply Chain Specialist

Location - Kalamazoo - MI

Duration - 12 months

(position is expected to be on-site once restrictions are lifted - role will be temporarily remote)


This role will support PC1 site team with data for decision making, contribute to planning process and participate in customer meeting cadence as needed. Activities include, but are not limited to: release customer forecast, monthly reporting, monitoring of production orders, system maintenance and site visit coordination in support of PC1 customers.

  • Requirements:

Kalamazoo PC1 Supply Chain Support Specialist

Monitor, maintain and review multiple systems on a weekly basis in order to manage materials (including customer supplied materials (CSM), customer orders, capacity and inventories.

Use SAP/ERP and other systems to generate periodic customer reporting.

Use SAP/ERP and other systems as necessary to vet customer forecasts against Master Supply Agreements (MSA) and identify significant changes and/or trends.

Use SAP/ERP to release customer orders and forecast element to site.

Update firm Supply to Order (S2O) elements in terms of confirmed quantity and confirmed ship by date.

Update reason code on delayed S2O to exempt Failure to Supply (FTS) as needed.

Monitor batches and shipment process to ensure all items are on track and identify any risk to on-time shipment to customers.

Prepare reports to support and participate in customer meeting cadence (including, but not limited to: completed shipment reporting, inventory reporting, CSM inventory report.

Develop and share standard work instructions and best practices for repeated tasks.

Maintain customer system data within Pfizer systems.

Plan and coordinate logistics and facility set up for customer face to face visits and communicate with internal and external customers as needed.

Initiate PC1 new material PC1 “Item Adds”.

Works closely with Operations, Quality, Warehouse and other internal and external Customers to problem solve, resolve issues and ensure that customer service goals are met.

Maintain tracker for PC1 custom API and DP RFPs and support reporting as needed.

Other duties, as assigned.

Normal work schedule is 8 hours between 7am and 5pm

Required Skills, Education, And Experience

Bachelors in business or scientific field, preferably with supply chain concentration; 2+ years relevant experience preferred

Excellent organizational skills with ability to handle changing deadlines

Effective written and oral communication skills (in English) to deal with all levels of customers

Demonstrated ability to pay close attention to detail and accuracy

Able to follow written and verbal directions and properly handle confidential documents

Be able to understand and follow standard operating procedures

Able to work both independently and in a team-orientated, collaborative environment is essential

Must be self-motivated and adhere to the performance metrics

Fluent knowledge of Microsoft Office Word, PowerPoint, SharePoint and Excel

Willing to learn new and changing responsibilities

Possess flexibility to respond to changing conditions and priorities

Be able to independently respond to routine and non-routine requests for information and inquiries

Ability to learn and consistently adhere to safety requirements present in a manufacturing environment.

Persuasive, encouraging and motivating

Basic understanding of manufacturing environment is preferred

Knowledge Of GMP Requirements Preferred

Experience in ERP/MRP in work setting preferred

Customer Service Skills Are Preferred.

Procedures: Must comply with all applicable cGMPs, company policies and Pfizer standards including site procedures, API and DP Procedures.

General Expectations


Work in a safe manner and report all potential safety issues to leadership in a timely manner.

Perform all tasks in strict compliance with operating procedures, best practices and regulatory requirements.

Dependable - Follows unit / area / plant requirements and guidelines.

Willing to assist others in order to meet unit and site goals.

Maintain training at or above 96%.

Perform a variety of miscellaneous tasks in support of the Kalamazoo PC1 objectives.

  • Communication and Leadership Expectations:

Demonstrated interpersonal leadership and accountability in day-to-day interactions with an operational focus on customer needs is required. Considerable demonstrated skills in communicating (oral and written) effectively with diverse individuals/groups; facilitating trust and understanding, developing, influencing, and managing work, employee and customer relationships. Build and manage tools that will track daily metrics.

(position is expected to be on-site once restrictions are lifted - role will be temporarily remote)Show moreShow less

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