Social Media Customer Service Plumbing Company
Please be local!
We are a plumbing repair company serving the greater Dallas / North Dallas area, and are in need of an additional social media CSR. We need one that is experienced and qualified to communicate via Yelp, Thumbtack, Google, etc. as well as email, scheduling 6 vans properly, being very good with customers, as there are customers who want to thank you, try to get the price down, complain, etc. We need them to schedule with a smile. This is why it takes someone with a lot of experience in the social media/texting field. We highly prefer someone who has worked with one of the other bigger companies on the 3rd party directories, not just answering phones, it's quite different. You are almost selling the job via text. Of course the idea is to get them on the phone, but there is communication needed first, if they wanted to start out on the phone, they would have called in the 1st place. We have gone through 2 dispatchers who could not pull this off, so we are looking for a social media communications guru, who is experience in plumbing dispatch.
Job Type: Full-time
Pay: $9.00 - $23.00 per hour
- Employee Discount
- Health Insurance
- Day shift
- Monday to Friday
- Bonus Pay
This is a remote job, no worries with COVID with this job.
- dispatcher: 1 year (Preferred)
- 3rd party social media communication: 1 year (Required)
- Do you have experience with a plumbing repair company?
- Fully Remote
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a high school diploma/GED
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
- A job for which people with disabilities are encouraged to apply
Company's Facebook page:
- Waiting period may apply
- Only full-time employees eligible