Specific responsibilities include, but are not limited to, the following:
§ Source new loan applications – develop relationships with community partners to establish Centers of Influence (COIs) within the service area to identify qualified loan candidates. Maintain relationships with City/County officials and other program ambassadors such as those engaged in the micro-finance, crowdfunding, and small business sectors.
§ Convert Client Leads to Applications – Meet with Leads to assess loan readiness and credit worthiness.
§ Package Applications for Consideration - Collect information and documentation pertaining to the borrower, guarantors, collateral, and details about the business management.
§ Underwrite Loans up to $25,000.00 - Analyze the loan request by verifying information and quantifying the probability of repayment. This will include review of tax returns, financial statements, projections, business plans, credit reports, etc. The Administrator will also find relevant industry data to support the assessment, ensure the loan criteria meets credit policy guidelines, and provide mitigating factors for identified risks & weaknesses. The Administrator will then outline conditions of the loan approval.
§ Obtain the Proper Approval – If required, prepare and present credit memorandums for internal approval and/or external loan committee review. This includes documenting the file to evidence proper use of lending authority on any loan exception.
§ Facilitate Closing – Prepare a Summary of Loan Terms and guide the borrower through the pre-closing process. When all conditions are met, prepare closing documents. Then, properly document file after the loan closes.
§ Provide Technical Assistance – For any prospective borrowers that need pre-application or post-closing support, refer them to the appropriate resources for counseling.
§ Portfolio Reporting - Prepare analytic reports on loan portfolio performance on a monthly, quarterly, and annual basis. This includes generating investor and internal reports that are accurate, complete, and timely.
§ Perform Borrower Site Visits – On a recurring basis, visit borrowers’ places of business and document the loan file with details about the client meetings, collateral inspections, and operational soundness.
§ Service Loans through Full Amortization – Respond to requests for loan modifications. When needed, assist with collections and liquidation efforts.
§ Develop and Execute Marketing Strategies - In partnership with the CEO and other program staff develop consumers and micro-loan products and market strategies that create exposure for increase brand awareness as well as drive sales volume. This can include recovery products launched in conjunction with partners; for example, in response to the COVID 19 pandemic and its impact on consumers and small businesses.
§ Advocate within the Service Area – Promote H.O.P.E. loan products and technical assistance resources to prospective borrowers, community organizations, banks, and government agencies.
§ Stay updated on lending trends and industry best practices.
§ Understand, adopt, and adhere to organizational policies, procedures, and guidelines.
§ Other duties as assigned.