indeed.com sales-marketing airway transportation systems specialist - (stars)

Airway Transportation Systems Specialist - (STARS)


Duties

Summary

As a STARS System Specialist, performs a variety of functions directly related to the operation, maintenance and security of the NAS. Focus is on the system administration and security of the STARS system and the availability and reliability of services provided to the users of the NAS. The System Specialist possesses advanced knowledge of the STARS and acts as first level support for specialists at a large TRACON and remote towers.



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Responsibilities

Performs a wide variety of very complex assignments with a high degree of independence from supervision. Has broad automated systems and networking responsibilities providing complete services to air traffic customers over a large geographic area. The work performed at this level requires technical expertise on complex systems and/or emerging technology, systems interrelationships and management of the NAS. Provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.



Is a principal specialist or team leader for major projects and/or program areas. Resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions. Plans, coordinates, and performs work with a high degree of independence, keeping the supervisor advised of only the most critical issues. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products.



Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection (CAI)/Joint Acceptance Inspection (JAI), and timely restoration of equipment, systems or services within the NAS. Monitors other employees time as a project or team leader. Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors and other organizations as needed. Supervisor rarely reviews completed work. Position may be the second level support for NAS systems, SMO, or regional offices providing broad program expertise. Contacts are both internal and external to the FAA.



Represents the organization as a primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolve problems. Contacts are to provide technical guidance and direction for multiple systems, advice for interpretations of orders, certification examiner, or serves as the Contractor s Office Technical Representative (COTR)/Technical Office Representative (TOR) on major projects or programs. Meets and consults with representatives of external organizations such as the DOD, airport management, contractors, utility companies, and foreign governments to resolve problems of mutual concern and to elicit cooperation and action favorable to FAA needs.



Recognized for a high level of technical expertise on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Responsibilities include the integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Applies comprehensive technical knowledge to protect the integrity of all components and systems to provide NAS service delivery. Demonstrates the ability to interpret, select and apply principles and practices related to the knowledge of scientific and engineering fields. Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of back-up systems, recommending reconfiguration to minimize service interruptions to ensure the safe and efficient operation of the NAS.



RESPONSIBILITIES CONTINUED IN EDUCATION



Travel Required

25% or less - The job may require up to 25% travel.



Supervisory status

No



Promotion Potential

NA

Requirements

Conditions of Employment

US Citizenship is required.

Selective Service Registration is required for males born after 12/31/1959.

Must submit an SF50 (See Required Documents)

Designated or Random Drug Testing required.

Must provide Supervisor's Endorsement by the closing date of announcement.

Qualifications

Candidates must show experience at the level of difficulty and responsibility appropriate to the position.



SPECIALIZED EXPERIENCE may be experience that demonstrates an extensive knowledge of and experience in the technology, system interrelationships and management of civilian or military automated aviation, navigation, and electronics systems. An example of specialized experience for this position includes technical knowledge and experience with complex NAS systems, emerging technology, and legacy systems in the Terminal Automation environment, knowledge and experience with the STARS G4 system.



Generally, experience at the next lower pay band of FV-H/level III or equivalent, meets the minimum qualifications for this position as long as the experience provides ALL Demonstrated Abilities identified below.



In addition to meeting the qualifications above, candidates MUST also address the "Demonstrated Abilities" listed in this announcement.



DEMONSTRATED ABILITIES: Statements should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each "Demonstrated Ability". Demonstrated Abilities are MANDATORY. Failure to address each one will prevent you from receiving further consideration. Answer all demonstrated abilities to the best of your ability. You may be asked to provide evidence or documentation that you have had this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.



Qualifications must be met by the closing date of this vacancy announcement.



As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (DEMONSTRATED ABILITIES) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each DEMONSTRATED ABILITIES.



In lieu of providing a DEMONSTRATED ABILITIES narrative response in the text box listed below each (DEMONSTRATED ABILITIES), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each DEMONSTRATED ABILITIES. Your work history examples should be specific and clearly reflect the highest level of ability.



Your DEMONSTRATED ABILITIES answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.



Education

RESPONSIBILITIES CONTINUED



May have the responsibility to upward report the status of critical events. Established policies and procedures furnish guidance for most assignments, but considerable discretion is allowed to select the most appropriate approach or to develop new solutions. Focuses on overall NAS systems performance and causes of system degradation. Collaborates with system users, planners, engineers, and contractor personnel for the acceptance of new or modified systems and provide assistance for resolving problems with the installation or improvements. Develops White Papers for the recommendation of enhancing efficiency of the systems by modification and application of existing or emerging technology. Possesses a working knowledge of the FAA policies and procedures, pertaining to the work environment (i.e. Occupational Safety and Health Administration (OSHA), Facility and Systems Security, Environmental Compliance Assessment Protocol (ECAP), National Electrical Code (NEC) and Human Resource Directives).



Technical Expertise: Recognized for a high level of technical expertise on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Work requires maintaining technical expertise on complex systems and/or emerging technology, systems interrelationships and management of the NAS. Applies comprehensive technical knowledge to maintain and protect the integrity and safety of all components and systems for NAS service delivery.



Systems Support: Provides the highest organization level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.



Operational Effectiveness: Plans, coordinates, and performs work with a high degree of independence, keeping the supervisor advised only of the most critical issues. Resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions.



Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.



Additional information

We may use this vacancy to fill other similar vacant positions.

Position may be subject to a background investigation.

A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.



This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.



Form(s) may be uploaded to your on-line application or submitted by mail or fax. If you choose to submit the form via fax, we cannot guarantee timely receipt or assume responsibility for the quality or legibility of the form. Illegible forms will result in loss of consideration. Mailed or faxed forms should be addressed to the agency point of contact listed in this vacancy announcement.



Incomplete Applications: Please follow all instructions carefully. Errors or omissions may affect your rating. Your application/resume MUST have your official title, grade and series on your work history.



Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.



Requirement for Security Clearance: Selection and placement are contingent upon waiver or completion of satisfactory security requirements. For Moderate Risk (Level 5), this position requires completion and favorable adjudication of a National Agency Check with Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained.



Core Compensation Position: This position is covered by the FAA Core Compensation Plan. Additional information about core compensation is available on the following website: https://my.faa.gov/content/dam/myfaa/org/staffoffices/ahr/emp_labor_management_relations/labor_relations/agreements/2013_PASS_AVS_CBA.pdf



This is a bargaining unit position.



Links to Important Information: Locality Pay , COLA

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.



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Background checks and security clearance

Security clearance

Other



Drug test required

Yes
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